Gault Electric Privacy Policy

Your privacy is important to us. It is Gault Electric's policy to respect your privacy and comply 
with any applicable law and regulation regarding any personal information we may collect about you, 
including across our website, https://www.callgault.com/, and other sites we own and operate.

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Personal information is any information about you which can be used to identify you. This includes 
information about you as a person (such as name, address, and date of birth), your devices, payment 
details, and even information about how you use a website or online service.

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In the event our site contains links to third-party sites and services, please be aware that those 
sites and services have their own privacy policies. After following a link to any third- party 
content, you should read their posted privacy policy information about how they collect and use 
personal information. This Privacy Policy does not apply to any of your activities after you leave 
our site.

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This policy is effective as of 21 November 2023

Last updated: 21 November 2023

 

Information We Collect

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Information we collect falls into one of two categories: “voluntarily provided” information and 
“automatically collected” information.

 

“Voluntarily provided” information refers to any information you knowingly and actively provide us 
when using or participating in any of our services and promotions.

 

“Automatically collected” information refers to any information automatically sent by your devices 
in the course of accessing our products and services.

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Log Data

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When you visit our website, our servers may automatically log the standard data provided by your 
web browser. It may include your device’s Internet Protocol (IP) address, your browser type and 
version, the pages you visit, the time and date of your visit, the time spent on each page, and 
other details about your visit.

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Additionally, if you encounter certain errors while using the site, we may automatically collect 
data about the error and the circumstances surrounding its occurrence. This data may include 
technical details about your device, what you were trying to do when the error happened, and 
other technical information relating to the problem. You may or may not receive notice of such 
errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

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Please be aware that while this information may not be personally identifying by itself, it may be 
possible to combine it with other data to personally identify individual persons.

Personal Information

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We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

 

• Name

• Email

• Phone/mobile number

• Home/mailing address

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Legitimate Reasons for Processing Your Personal Information

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We only collect and use your personal information when we have a legitimate reason for doing so. In 
which instance, we only collect personal information that is reasonably necessary to provide our 
services to you.

 

Collection and Use of Information

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We may collect personal information from you when you do any of the following on our website:

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• Sign up to receive updates from us via email or social media channels

• Use a mobile device or web browser to access our content

• Contact us via email, social media, or on any similar technologies

• When you mention us on social media

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We may collect, hold, use, and disclose information for the following purposes, and personal 
information will not be further processed in a manner that is incompatible with these purposes:

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• to provide you with our platform's core features and services

• to contact and communicate with you

• for advertising and marketing, including to send you promotional information about our products and 
  services and information about third parties that we consider may be of interest to you

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We may combine voluntarily provided and automatically collected personal information with
general information or research data we receive from other trusted sources. For example, Our
marketing and market research activities may uncover data and insights, which we may
combine with information about how visitors use our site to improve our site and your
experience on it.

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Security of Your Personal Information

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When we collect and process personal information, and while we retain this information, we
will protect it within commercially acceptable means to prevent loss and theft, as well as
unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise

that no method of electronic transmission or storage is 100% secure and no one can guarantee

absolute data security.
 

You are responsible for selecting any password and its overall security strength, ensuring the
security of your own information within the bounds of our services. For example, ensuring you
do not make your personal information publicly available via our platform.

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How Long We Keep Your Personal Information

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We keep your personal information only for as long as we need to. This time period may
depend on what we are using your information for, in accordance with this privacy policy. For
example, if you have provided us with personal information such as an email address when
contacting us about a specific enquiry, we may retain this information for the duration of your
enquiry remaining open as well as for our own records so we may effectively address similar
enquiries in future. If your personal information is no longer required for this purpose, we will
delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a
legal, accounting, or reporting obligation or for archiving purposes in the public interest,
scientific, or historical research purposes or statistical purposes.

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Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

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Disclosure of Personal Information to Third Parties

We may disclose personal information to:

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• a parent, subsidiary or affiliate of our company

• third-party service providers for the purpose of enabling them to provide their services,
  including (without limitation) IT service providers, data storage, hosting and server
  providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving
  providers, marketing providers, professional advisors, and payment systems operators

• our employees, contractors, and/or related entities

• our existing or potential agents or business partners

• credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail
  to pay for goods or services we have provided to you

• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law,
  in connection with any actual or prospective legal proceedings, or in order to establish,
  exercise, or defend our legal rights

• third parties, including agents or sub-contractors who assist us in providing information,
  products, services, or direct marketing to you

• third parties to collect and process data

• an entity that buys, or to which we transfer all or substantially all of our assets and business

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Third parties we currently use include:

Google Analytics
MailChimp

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Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold,
use, and disclose your personal information in accordance with this privacy policy. You do not
have to provide personal information to us, however, if you do not, it may affect your use of
our website or the products and/or services offered on or through it.
 

Information from third parties: If we receive personal information about you from a third
party, we will protect it as set out in this privacy policy. If you are a third party providing
personal information about somebody else, you represent and warrant that you have such
person’s consent to provide the personal information to us.
 

Marketing permission: If you have previously agreed to us using your personal information
for direct marketing purposes, you may change your mind at any time by contacting us using
the details below.
 

Access: You may request details of the personal information that we hold about you.
 

Correction: If you believe that any information we hold about you is inaccurate, out of date,
incomplete, irrelevant, or misleading, please contact us using the details provided in this
privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

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Non-discrimination: We will not discriminate against you for exercising any of your rights
over your personal information. Unless your personal information is required to provide you
with a particular service or offer (for example providing user support), we will not deny you
goods or services and/or charge you different prices or rates for goods or services, including
through granting discounts or other benefits, or imposing penalties, or provide you with a
different level or quality of goods or services.
 

Notification of data breaches: We will comply with laws applicable to us in respect of any
data breach.
 

Complaints: If you believe that we have breached a relevant data protection law and wish to
make a complaint, please contact us using the details below and provide us with full details of
the alleged breach. We will promptly investigate your complaint and respond to you, in
writing, setting out the outcome of our investigation and the steps we will take to deal with
your complaint. You also have the right to contact a regulatory body or data protection
authority in relation to your complaint.
 

Unsubscribe: To unsubscribe from our email database or opt-out of communications
(including marketing communications), please contact us using the details provided in this
privacy policy, or opt-out using the opt-out facilities provided in the communication. We may
need to request specific information from you to help us confirm your identity.
 

Business Transfers
 

If we or our assets are acquired, or in the unlikely event that we go out of business or enter
bankruptcy, we would include data, including your personal information, among the assets
transferred to any parties who acquire us. You acknowledge that such transfers may occur,
and that any parties who acquire us may, to the extent permitted by applicable law, continue
to use your personal information according to this policy, which they will be required to
assume as it is the basis for any ownership or use rights we have over such information.
 

Limits of Our Policy
 

Our website may link to external sites that are not operated by us. Please be aware that we
have no control over the content and policies of those sites, and cannot accept responsibility
or liability for their respective privacy practices.
 

Changes to This Policy
 

At our discretion, we may change our privacy policy to reflect updates to our business
processes, current acceptable practices, or legislative or regulatory changes. If we decide to
change this privacy policy, we will post the changes here at the same link by which you are
accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt
out of, as applicable, any new uses of your personal information.

Additional Disclosures for U.S. States Privacy Law Compliance.

The following section includes provisions that comply with the privacy laws of these states
(California, Colorado, Delaware, Florida, Virginia, and Utah) and is applicable only to the
residents of those states. Specific references to a particular state (in a heading or in the text)
are only a reference to that state's law and applies only to that state's residents. Non-state
specific language applies to all of the states listed above.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want
to have your online activities tracked. At this time, we do not respond to browser "Do Not
Track" signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process
personal information lawfully, fairly, transparently, and with legitimate, legal reasons for
doing so.

California Privacy Laws - CPPA

Under California Civil Code Section 1798.83, if you live in California and your business
relationship with us is mainly for personal, family, or household purposes, you may ask us
about the information we release to other organizations for their marketing purposes. In
accordance with your right to non-discrimination, we may offer you certain financial
incentives permitted by the California Consumer Privacy Act, and the California Privacy Rights
Act (collectively, CCPA) that can result in different prices, rates, or quality levels for the goods
or services we provide. Any CCPA-permitted financial incentive we offer will reasonably relate
to the value of your personal information, and we will provide written terms that describe
clearly the nature of such an offer. Participation in a financial incentive program requires your
prior opt-in consent, which you may revoke at any time.

Under California Civil Code Section 1798.83, if you live in California and your business
relationship with us is mainly for personal, family, or household purposes, you may ask us
about the information we release to other organizations for their marketing purposes. To
make such a request, please contact us using the details provided in this privacy policy with
“Request for California privacy information” in the subject line. You may make this type of
request once every calendar year. We will email you a list of categories of personal
information we revealed to other organisations for their marketing purposes in the last
calendar year, along with their names and addresses. Not all personal information shared in
this way is covered by Section 1798.83 of the California Civil Code.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information
enumerated in the CCPA:

 

• Identifiers, such as name, email address, phone number, account name, IP address, and an
  ID or number assigned to your account.

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For more information on information we collect, including the sources we receive information
from, review the “Information We Collect” section. We collect and use these categories of
personal information for the business purposes described in the “Collection and Use of
Information” section, including to provide and manage our Service.

Right to Know and Delete

You have rights to delete your personal information we collected and know certain
information about our data practices in the preceding 12 months. In particular, you have the
right to request the following from us:

 

• The categories of personal information we have collected about you;

• The categories of sources from which the personal information was collected;

• The categories of personal information about you we disclosed for a business purpose or
  sold;

• The categories of third parties to whom the personal information was disclosed for a
  business purpose or sold;

• The business or commercial purpose for collecting or selling the personal information; and

• The specific pieces of personal information we have collected about you.

 

To exercise any of these rights, please contact us using the details provided in this privacy
policy. 

 

All aforementioned statements regarding the sale and/or sharing data do not apply to Opt-in consent data

Shine the Light

In addition to the rights discussed above, you have the right to request information from us
regarding the manner in which we share certain personal information as defined by applicable
statute with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this
privacy policy. Requests must include “Privacy Rights Request” in the first line of the
description and include your name, street address, city, state, and ZIP code.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following
details:
info@gaultelectric.com / tel:7579300587